Auspost – Customer Feedback Survey Promotion – Win a $5,000 gift card
Promoter: Australian Postal Corporation (ABN 28 864 970 579)
trading as “Australia Post”, 111 Bourke Street, Melbourne,
VIC 3000. Phone: 13 76 78..
Entry Restrictions: Open only to Australian residents except
directors, officers, management and employees (and the
immediate families of directors, officers, management and
employees) of the Promoter, or of the agencies or companies
associated with this competition. Entrants under 18 must obtain
approval from their parent/guardian before entering.
Competition Period: 9am (AEDT) on 02/10/17 to 11.59pm (AEDT)
Entry Method: During the Competition Period, entrants must:
(a) visit a participating Post Office and make any purchase at
the counter to receive a promotional receipt (Eligible Purchase);
(b) visit www.auspost.com.au/myvisit (Website) or call 1800 443 930,
and fully complete and submit the Promoter’s customer feedback
survey including by providing their full name, phone number, the
outlet ID and receipt number (as printed on the promotional
receipt) and any additional information as required by the Promoter.
Draw Details: 12 noon (AEDT) on 11/01/18 at Level 2, Cleveland Street,
Strawberry Hills, NSW 1420.
Winner Determination: The first valid entry randomly drawn from
all valid entries received during the Competition Period will
win the prize.
Prize Details: There is 1 prize to be won.
The prize is a $5,000 gift card. Gift card to be determined by
the Promoter (in consultation with the winner) from a selection of
gift cards available in Australia Post outlets.
Entry Limits: Entrants may enter as many times as they wish,
provided that each entry is based on a separate Eligible Purchase
and a separate original receipt.
Retain Receipt Requirements: Entrants must retain their
original receipt/s to verify each entry.
Winner Notification and Publication: The winner will be notified by
phone and in writing within two days of the draw and their name and
state/territory of residence will be published on the Website on
12/01/18 for a period of 28 days.
Prize Claim Date and Time: The prize must be claimed by
11.59pm (AEST) on 11/04/18.
Unclaimed Prize Draw Details: 12noon (AEST) on 16/04/18 at
the same location as the original draw
Unclaimed Prize Draw Winner Notification and Publication:
Any winner in the Unclaimed Prize Draw will be notified by
phone and in writing within two days of the Unclaimed Prize Draw
and their name and state/territory of residence will be published on
the Website on 18/04/18.
Permit Numbers: Authorised under NSW Permit No. LTPS/17/17596
and ACT Permit No. TP17/01776
Customer Feedback Survey – Terms and conditions
1. Information regarding prizes and how to enter forms part
of these conditions. By entering, entrants accept these
2. The competition will be conducted during the Competition
3. Entries must be received during the Competition Period.
Entries are deemed to be received at the time they are
received by the Promoter’s database and not at the time
of submission by the entrant. Failure of an entrant to
provide their original receipt/s (as per the Retain Receipt
Requirements) (without alteration) to the Promoter upon
request may, at the Promoter’s discretion, result in an
invalid entry (and, at the Promoter’s discretion, in all of the
entrant’s entries being invalid). The Promoter has no
control over communications networks and is not liable for
any problems associated with them due to traffic
congestion, technical malfunction or otherwise. The
Promoter is not liable for any consequences of user error
including (without limitation) costs incurred. Entrants who
enter using multiple email addresses or aliases may be
disqualified. Consumers are responsible for their own
costs associated with accessing the Internet.
Automatically generated entries may be disqualified.
4. The Promoter is not liable for late, lost, incomplete,
misdirected, incorrectly submitted, delayed or illegible
entries, correspondence or claims for prizes due to error,
omission, tampering, theft, destruction or otherwise.
5. The draw will be conducted at the time, on the date and
at the location as stated in the Draw Details.
6. The prize is as stated in the Prize Details. All gift cards are
subject to the terms and conditions imposed by the
supplier including period of validity.
7. The winner will be notified in accordance with the Winner
Notification and Publication section of these conditions.
By entering this competition, each entrant requests that
his or her full address not be published.
8. The winner must, at the Promoter’s request, participate in
all promotional activity (such as publicity and
photography) surrounding the winning of the prize, free of
charge, and they consent to the Promoter using their
name and image in promotional material.
9. The Promoter may require the winner to provide proof of
identity, proof of age and proof of residency.
Identification considered suitable for verification is at the
10. If a winning entry is deemed not to comply with these
conditions of entry, the entry will be discarded and a new
winner of that prize will be determined by drawing a
further valid entry in accordance with paragraph 5.
11. The Promoter may, in its sole discretion, disqualify all
entries from, and prohibit further participation in this
competition by, any person (including without limitation
the winner) who tampers with or benefits from any
tampering with the entry process or with the operation of
the competition or acts in violation of these conditions,
acts in a disruptive manner or acts with the intent or
effect of annoying, abusing, threatening or harassing any
other person or behaves in a manner which may diminish
the good name or reputation of the Promoter or any of its
related bodies corporate or the agencies or companies
associated with this competition, is contrary to law or is
12. The Promoter’s decision is final and no correspondence
will be entered into.
13. The prize is not transferable or exchangeable. The
Promoter accepts no responsibility for any variation in
prize value. If the prize is unavailable for any reason, the
Promoter may substitute for that prize another item of
equal or higher value as determined by the Promoter,
subject to the approval of the relevant gaming authorities
14. If the prize has not been accepted or claimed in
accordance with the Prize Claim Date and Time or if, after
making all reasonable attempts, the Promoter cannot
contact the drawn winner (or the drawn winner does not
contact the Promoter) by the Prize Claim Date and Time,
the relevant winner’s entry will be deemed invalid and the
Promoter will conduct such further draws in accordance
with the Unclaimed Prize Draw Details as are necessary to
distribute the prize, subject to any requirements of the
relevant gaming authorities. Any winner(s) in this draw will
be notified as stated in the Unclaimed Prize Draw Winner
Notification and Publication.
15. The Promoter and its associated agencies and companies
will not be liable for any loss (including, without limitation,
indirect, special or consequential loss or loss of profits),
expense, damage, personal injury, illness or death which is
suffered or sustained (whether or not arising from any
person’s negligence) in connection with this competition or
accepting or using any prize, except for any liability which
cannot be excluded by law (in which case that liability is
limited to the minimum allowable by law). Nothing in
these conditions restricts, excludes or modifies or purports
to restrict, exclude or modify any statutory consumer
rights under any applicable law including the Competition
and Consumer Act 2010 (Cth).
16. Without limiting the previous paragraph, the Promoter
and its associated agencies and companies will not be
liable for any damage, loss or delay in transit to the prize.
The prize will be delivered in Australia only.
17. The Promoter may communicate or advertise this
competition using Facebook. However, the competition is
in no way sponsored, endorsed or administered by, or
associated with, Facebook. Entrants are providing their
information to the Promoter and not to Facebook. Each
entrant completely releases Facebook from any and all
18. If for any reason any aspect of this competition is not
capable of running as planned, including by reason of
computer virus, communications network failure, bugs,
tampering, unauthorised intervention, fraud, technical
failure or any cause beyond the control of the Promoter,
the Promoter may in its sole discretion cancel, terminate,
modify or suspend the competition, or invalidate any
affected entries, subject to the approval of the relevant
gaming authorities if required.
19. The Promoter is not liable for any tax implications arising
from prize winnings. Independent financial advice should
be sought. Where this competition involves, for GST
purposes, supplies being made for non-monetary
consideration, entrants will follow the Australian Taxation
Office’s stated view that where the parties are at arm’s
length, goods and services exchanged are of equal GST
inclusive market values.
20. Privacy notice: The information requested from this
promotion is being collected by Australia Post so that you
can enter and we can administer this promotion. Without
this information, we are unable to process your entry.
Your personal information is managed in accordance with
seek access to and correction of your personal
information and how to make complaints. A copy is
available at auspost.com.au/privacy. Australia Post may
only disclose the information provided by you if required
or authorised by law, or in accordance with our Privacy
Privacy Contact Officer, Australia Post, GPO Box 1777,
Melbourne, Vic 3000 for any privacy related queries.