Win The Prize (prize valued at $4,200)

Terms and Conditions – Donna Hay / CSR Sugar Competition
1. The Promoter is donna hay Pty Ltd (ABN 92059520151) of suite 101, 19A Boundary Street,
Darlinghurst NSW 2010 Australia. Telephone number (02) 9167 8897.
2. Information on how to enter and prizes forms part of the terms of entry. Entry into the competition
is deemed acceptance of these terms and conditions.
3. To the extent of any inconsistency between these Terms and Conditions and any other reference
to this competition, these Terms and Conditions prevail.
Who can enter
4. Entry is open to all residents of Australia over the age of 18 except employees and immediate
families of the Promoter or CSR Sugar and their associated companies and agencies and
participating outlets. Immediate family means any of the following: spouse, ex-spouse, defacto
spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent,
step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or 1st
5. Entrants into this competition must be 18 years of age or older at the date of entry.
6. The Promoter reserves the right to request winners to provide proof of identity, proof of residency
at the nominated prize delivery address and/or proof of purchase in order to claim a prize. Proof
of identification, residency and entry considered suitable for verification is at the discretion of the
Promoter. In the event that a winner cannot provide suitable proof, the winner will forfeit the prize
in whole and no substitute will be offered.
When to enter
7. The competition commences on Friday May 24, 2019 at 9:00am AEST and concludes on June
17, 2019 at 9:00am AEST.
8. The time of entry will in each case be the time the email is received by the donna hay team, not at
the time of transmission by the entrant.
9. The Promoter accepts no responsibility for any late, lost or misdirected entries including SMS
messages not received by the Promoter or delays in the delivery of the SMS message due to
technical disruptions, network congestion or for any other reason. SMS entries via the internet or
computer generation and not attributable to a valid mobile phone account is invalid and will not be
How to enter
10. The details of how to enter the competition are set out at
Entrants must recreate one of the six recipes created by Donna Hay for CSR Sugar and post an
image to their social media profile on either Facebook or Instagram; the image must include a
pack of the CSR specialty sugar product used within the recipe; both @donnahaymagazine and
@csrsugar must be tagged in the text along with the hashtag #dhbakeswithcsr
NOTE: Entrants social media profiles must be set to public to ensure their entry is visible to the
11. Entrants are required to take full responsibility for the content of their entry and for ensuring that
their entry complies with these terms and conditions. For the purposes of these content
requirements, “entry content” includes any content (including text, photos, videos and email
messages) that entrants submit, upload, transmit, publish, communicate or use in connection with
their entry into the Promotion. Entries must be the entrant’s original work. The Promoter reserves
the right to verify, or to require the entrant to verify, that the entry is the entrant’s original work. If
an entry cannot be verified to the Promoter’s satisfaction, the entry will be deemed invalid. The
Promoter may, in its absolute discretion, edit, modify, delete, remove or take-down any part of an
entrant’s entry.
12. The Promoter reserves the right to disqualify a winner if the Promoter becomes aware that the
winner and/or the winner’s entry is of a type described in this clause.
13. Any entry that is made on behalf of an entrant by a third party will be invalid, unless the entrant
requires the assistance of a third party to enter due to a disability.
14. The Promoter reserves the right to disqualify any entrant who tampers with the entry process, who
submits an entry that is not in accordance with these terms and conditions or who has, in the opinion
of Promoter, engaged in conduct in entering the Promotion which is fraudulent, misleading,
deceptive or generally damaging to the goodwill or reputation of the Promotion and/or Promoter.
This includes, but not limited, to entrants and households using multiple email addresses, postal
addresses, PO Box addresses or SIM cards to register single or multiple purchases.
Number of Entries permitted
15. Only one entry per person.
Draw and Notification of winner
16. There will be total of two winners. The two winners will be valid entries submitted in accordance
with these terms and conditions as judged by the donna hay team to be the most creative and
original at 10am (AEDT) on Monday 24 June 2019 at suite 101, 19A Boundary Street,
Darlinghurst NSW 2010 Australia. Telephone number (02) 9167 8897.
17. This competition is a game of skill. Chance plays no part in determining the winner.
18. If any particular draw is scheduled on a public holiday, the draw will be conducted on the following
business day.
19. The Promoter’s decision is final, and the Promoter will not enter into correspondence regarding the
competition result or any other decisions the Promoter makes in connection with the Promotion.
20. The winner/s will be notified by direct message, telephone or email within two days of the draw.
21. Prizes will be awarded to the person named in the entry. However, in a dispute, will be awarded
to the account holder of the entry mechanism used to submit their entry (i.e. mobile phone
account holder or land line account holder).
22. Should an entrant’s contact details change during the promotional period, it is the entrant’s
responsibility to notify the Promoter. A request to access or modify any information provided in an
entry should be directed to the Promoter.
Prize on offer
23. Individual prize value (covering one winner + one guest) is up to $2100 (including GST). Total prize
pool value is up to $4200 (including GST) as at Monday 06 May, 2019. Each winner will each
receive 2 x return flights from their nearest capital city to Sydney and return transfers between the
airport and the donna hay studio (to the value of $1000 per person); baking experience at the donna
hay studio [no commercial value]; gift bag containing donna hay and CSR Sugar merchandise to
the value of RRP$50 per bag.
24. Unless otherwise expressly stated, prize values are based upon the recommended retail prices at
the time of first publication of these Terms and Conditions (inclusive of GST). The Promoter accepts
no responsibility for change in prize value between now and the ultimate prize redemption date.
25. Independent financial advice should be sought as tax implications may arise as a result of accepting
the prize.
26. Prizes cannot be transferred, exchanged or redeemed for cash.
27. It is a condition of accepting the prize that the winner must comply with all the conditions of use of
the prize and the prize supplier’s requirements. It is the responsibility of the winner to confirm such
conditions with the prize supplier or other relevant third parties.
28. It is a condition of accepting the prize that the winner may be required to sign a legal release in a
form determined by the Promoter in its absolute discretion.
29. All entrants agree that if they win the prize, they will not, and their companions will not, sell or
otherwise provide their story and/or photographs to any media or other organisation, including the
internet. Photographs will be allowed only at the discretion of the Promoter.
30. Prize must be taken on Thursday July 8, 2019. In the event a winner does not take the prize by
the time stipulated, then the entire prize will be forfeited by the winner and cash will not be
awarded in lieu of the prize.
31. The flight portion of the prize/s is not available to the winner if the winner resides in the same
state as the state in which the event that forms part of the prize takes place.
32. Event tickets are only valid for the date or period specified on the tickets or by the provider and
are subject to any terms and conditions imposed by the provider. Once awarded, the Promoter is
not liable for any ticket that has been lost, stolen, forged, damaged or tampered with in any way.
33. The winners acknowledge and accept that activities that form part of the prize are inherently
dangerous and may result in death, injury, incapacity, damage to property or other losses. The
Promoter is not responsible for any acts of god, such as adverse weather conditions or industrial
action or civil commotion that may take place. The winner must make his or her own enquiries
about local issues and conditions at destinations prior to travel.
34. The winners (and their companions) are responsible for all other expenses including spending
money, meals (unless specified), drinks, transfers (unless specified), laundry charges, activities
(unless specified), incidentals, taxes (excluding departure and any other flight associated taxes
included within the prize), energy surcharges, gratuities, services charges, passports, visas, travel
insurance and all other ancillary costs. Travel insurance is highly recommended to protect
against the additional costs incurred in the event of unforeseen circumstances. The winner is
responsible for ensuring that they and their travelling companion(s) are fit to travel and have
received appropriate immunisations and/or health checks prior to taking the prize.
35. Travel must be taken at the time specified by the promoter and must coincide with the dates of the
baking experience with donna hay in Sydney. Travel must be taken on Thursday August 8, 2019 at
the time specified by the Promoter. If a winner and travelling companion are, for whatever reason,
unable to travel on the nominated date, or do not take an element of the prize within the time
stipulated by the Promoter then that element of the prize will be forfeited by the winner. Cash will
not be awarded in lieu of the prize or element thereof.
36. The Promoter does not guarantee that the celebrities, actors and/or production staff associated
with the prize will be present during the visit, or that the winner will meet any of them. Travel must
be taken to coincide with the timing of the prize, on a date to be determined by Promoter at its
discretion. The winner agrees to abide by and ensure his or her companion abides by any
reasonable requests made by the Promoter. If the winner does not comply with such requests the
winner may be removed from the venue.
Further Terms and Conditions
37. Subject to complying with all relevant State and Territory legislation, the Promoter reserves the
right to amend, cancel or suspend this competition if an event beyond the control of the Promoter
corrupts or affect the administration security, fairness, integrity or proper conduct of the
competition. The Promoter will disqualify any individual who has tampered with the entry process
or any other aspect of this competition.
38. The Promoter, donna hay Pty Ltd and their associated agencies and companies assume no
responsibility for any error, omission, interruption, deletion, defect, delay in operation or
transmission, communications line failure, theft or destruction or unauthorised access to, or
alteration of entries, and reserves the right to take any action that may be available.
39. If for any reason this competition is not capable of running as planned, including (without
limitation) due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud,
technical failures or any causes beyond the control of the Promoter, the Promoter reserves the
right in its sole discretion take any action that may be available, and (without limitation) to cancel,
terminate, modify or suspend the competition, subject to any direction given under State
40. Entrants are responsible for any cost associated with accessing the promotional website. Access
to that site is dependent on the Internet service provider.
41. Printing and other quality-control errors will not invalidate an otherwise valid prize claim. All prize
claims in excess of the advertised prize pool will be honoured unless due to fraud or ineligibility
under these terms and conditions. Instant-win game materials are void if stolen, forged, mutilated
or tampered with in any way.
42. Any entrant found to be using any form of software or third-party application to enter multiple times
(including scripting software) will have all entries invalidated and any claim to any prize will be
invalidated. If such an entrant is awarded a prize and then found to have breached this clause, the
entrant must immediately return any awarded prize to the Promoter. The Promoter has sole
discretion to determine if this clause has been breached by any entrant. The Promoter reserves the
right to request whatever documentation it deems necessary to confirm if the entrant has breached
this clause. An entrant must provide any requested documentation to the Promoter upon request.
43. An entrant may not use a third party (including online competition entry site) to enter on their behalf,
except where the entrant needs to use those services of that third party to enter due to a disability.
If the preceding sentence has been breached, the entrant will have all entries invalidated, any claim
to any prize will be invalidated and where such an entrant has already been awarded a prize before
being found to have breached this clause, the entrant must immediately return any awarded prize
to the Promoter. The Promoter has sole discretion to determine if this clause has been breached
by any entrant. The Promoter reserves the right to request whatever documentation it deems
necessary to confirm if the entrant has breached this clause. An entrant must provide any requested
documentation to the Promoter upon request.
44. If the prize is unavailable, for whatever reason, the Promoter reserves the right to substitute the
prize for a prize of equal or greater value, subject to State and Territory legislation. It is a
condition of accepting the prize that the winner must comply with all the conditions of use of the
prize and prize supplier’s requirements. Each prize must be taken as stated and no compensation
will be payable if a winner is unable to use the prize as stated.
45. The Promoter will make reasonable efforts to deliver prizes to the addresses provided by
competition entrants. If a prize is returned to the Promoter because it could not be delivered to the
address provided, the Promoter cannot guarantee that it will be able to resend the prize to the
prize winner. The Promoter and its associated agencies and companies will not be liable for any
damage to or delay in transit of prizes.
46. The Promoter reserves the right to redraw the prize if an entrant who claims to be a prize winner
is unable to satisfy these terms and conditions.

Copyright, Statutory guarantees, Waiver and liability
47. In consideration for the Promoter awarding the prize to the winner, the winner hereby permits the
winner’s submission, image and/or voice, as recorded, photographed or filmed during the
winner’s participation in the prize to appear in connection with the Promoter for the advertising or
marketing thereof, in any media whatsoever throughout the world and the winner will not be
entitled to any fee for such use.
48. The Promoter acknowledges that the entrant may own intellectual property rights (including
copyright) in any material created or otherwise submitted to the Promoter in connection with the
entrant’s entry or participation in any aspect of the promotion (Works). The entrant does not
transfer their intellectual property rights to the Promoter by submitting an entry. The entrant
hereby grants the Promoter a non-exclusive, irrevocable, perpetual, worldwide licence to use the
Works (including modifying, adapting or publishing the Works, whether in original or modified
form, in whole or in part or not at all, to use, modify, delete from, add to, publicly display and
reproduce, the photo(s), including without limitation, in any online media formats and through any
social media channels, pages or accounts) for the sole purpose of running the promotion,
promoting and celebrating the promotion and future promotions and agrees that the Promoter
may assign and/or sublicense the Works to third parties for this same purpose. Should the
Promoter wish to use an entrant’s Works for any other purposes, it will contact the entrant to
discuss licensing opportunities.
49. The entrant acknowledges and agrees that neither the entrant nor any third party shall be entitled
to any fee, royalty or other consideration in respect of such licence. If the entrant holds, now, or
at any time in the future, any so called “droit moral” or moral rights in connection with the Works,
the entrant unconditionally and irrevocably consents, for the benefit of the Promoter and all of its
assignees, licensees and sub licensees to minor alterations to the Works which may be required
for print or display purposes such as resizing and minor colour correction notwithstanding that
such conduct may amount to derogatory treatment of the Works for the purposes of the Copyright
Act 1968 (Cth) (Copyright Act). All Entrants consent to attribution by either full name or social
media handle in satisfaction of their right to attribution under the Copyright Act.
50. In the case of the intervention of any outside act, agent or event which prevents or significantly
hinders the Promoter’s ability to proceed with the competition on the dates and in the manner
described in these terms and conditions, including but not limited to vandalism, power failures,
tempests, natural disasters, acts of God, civil unrest, strike, war, act of terrorism, the Promoter may
in its absolute discretion cancel the competition and recommence it from the start on the same
conditions, subject to any directions given under State Regulation.
51. The Promoter does not exclude any rights and remedies in respect of goods or services under the
Australian Consumer Law in the Competition and Consumer Act (2010) (Australian Consumer Law)
which cannot be excluded, restricted or modified. However, the remainder of this clause will apply
to the fullest extent permitted by law and the Promoter shall not be liable for any loss or damage
whatsoever which is suffered (including but not limited to indirect or consequential loss) or for any
personal injury suffered or sustained in connection with any prize/s except for any liability which
cannot be excluded by law. The Promoter is not responsible for any incorrect or inaccurate
information, either caused by entrant or for any of the equipment or programming associated with
or utilised in this competition, or for any technical error, or any combination thereof that may occur
in the course of the administration of this competition including any omission, interruption, deletion,
defect, delay in operation or transmission, communications line or telephone, mobile or satellite
network failure, theft or destruction or unauthorised access to or alteration of entries.
52. The Promoter reserves the right in its sole discretion to disqualify any individual who the Promoter
has reason to believe has breached any of these conditions or engaged in any unlawful or other
improper misconduct calculated to jeopardise the fair and proper conduct of the promotion. The
Promoter’s legal rights to recover damages or other compensation from such an offender are
53. All entries become the property of The Promoter (with the exception of any intellectual property
rights comprised therein). All opt-in entries will be entered into a database and The Promoter may
use the entrant’s names, addresses and telephone numbers for future promotional, marketing
and publicity purposes in any media worldwide without notice and without any fee being paid
unless otherwise advised by the entrant. By opting-in, entrants confirm that they allow their details
to be used for this purpose. If entrants no longer consent to their details being used for future
marketing purposes, the entrant should contact The Promoter on their details set out below. Any
request to update, modify or delete the entrant’s details should be directed to The Promoter.
54. The Promoter collects information about you, including for example your name and contact details
which you provide when registering or using our services as well as information from data houses,
social media services, our affiliates and other entities you deal or interact with for example by
using their services. We collect and use that information to provide you with our goods and
services, to promote and improve our goods and services, to provide you with targeted
advertising based on your online activities, for the purposes described in our Privacy Policy and
for any other purposes that we describe at the time of collection. We may disclose your
information to our related companies, including those located outside Australia. Any of us may
contact you for those purposes (including by email and SMS) at any time. We may also disclose
your information to our service and content providers, including those located outside Australia. If
you do not provide us with requested information, we may not be able to provide you with the
goods and services you require. We may disclose your personal information to authorities if you
are a prize winner or otherwise as required by law. Further information about how we handle
personal information, how you can complain about a breach of the Australian Privacy Principles,
how we will deal with a complaint of that nature, how you can access or seek correction of your
personal information and our contact details can be found in our Privacy Policy