Optus – Is Unavailable on Unwilling to Travel Within The Required (prize valued at $13,220)

© 2018 Plexus Services Pty Ltd. Do not reproduce or amend without authority.
Hotel Transylvania 3 Terms & Conditions (“Conditions of Entry”)
Schedule
Promotion: Hotel Transylvania 3
Promoter: Optus Administration Pty Ltd ABN 79 055 136 804, 1 Lyonpark Road, Macquarie Park, NSW 2113, Australia. Ph: 02
8082 7800
Promotiona
l Period:
Start date: 21/05/18 at 09:00 am AEST
End date: 08/07/18 at 11:59 pm AEST
Eligible
entrants:
Entry is only open to Australian residents who are 16 years and over who are an eligible Optus customer with an
active Optus service.
Eligible Optus customers include Consumer customers, Small Business customers and Fleet customers (i.e. they
are eligible to participate in the Promotion). This includes pre-paid/post-paid Optus mobile users, Optus
broadband users and Optus landline customers. The following customers/customers of the following
products/services are excluded from this Promotion: Optus TV featuring Foxtel satellite, Optus Thuraya, ‘Google
Apps for Business’, Optus MyBiz Online , Complex fixed services (Fleet and Micro), standalone YesTV by Fetch,
VAS services (e.g. bolt-ons, roaming), Coles prepaid customers and all Optus Corporate products.
Entrants under the age of 18 must have parent or legal guardian approval to enter.
How to
Enter:
To enter the Promotion, the entrant must visit optusperks.com.au, follow the prompts to the Promotion entry
page; and fully complete and submit the online entry form with their personal details (first name, last name, email
address, mobile number and State/Territory of residence) and Optus Mobile Phone Number or Account Number
during the Promotional Period.
Entries
permitted:
Only one (1) eligible entry per person will be accepted. By completing the entry method, the entrant will receive
one (1) entry.
Total Prize
Pool:
Up to AUD $13,220
Prize Description Number
of this
prize
Value (per
prize)
Winning
Method
The prize is an 8-night pacific island cruise package for four (4) people and
includes:
Return economy flights for four (4) people from winner’s nearest capital city
to Sydney, NSW (only provided if winner does not reside in NSW);
Return Sydney airport / hotel / ferry port transfers (only provided if winner
does not reside in NSW);
2 nights min 3.5 star accommodation in Sydney (1 night when arriving to
Sydney, and 1 night before departure);
8-night pacific island cruise (cruise dates subject to availability); and
Travel insurance
1 Up to
AUD13,220,
depending on
exact date and
point of
departure
Draw:
computerised
random
selection –
16/07/18 at
02:30 pm
AEST
Prize
Conditions:
No part of the prize is exchangeable, redeemable for cash or any other prize or transferable.
Travel itinerary will be determined by the Promoter in its absolute discretion.
Travel not valid between 14 December 2018 to 14 January 2019. Travel must be completed within 6
months of winner notification of prize. Prize cannot be taken during Australian school holidays, public
holidays or other peak periods. If the winner is unavailable on unwilling to travel within the required
timeframe specified by the Promoter to coincide, they will forfeit their right to the prize and will not be
awarded cash or any other alternative in lieu.
Cruise dates of travel subject to availability at time of booking. Cruise timetable dates will be provided to
winner.
Dates of travel must be confirmed within 60 days of notification of winning prize.
Package is based on 4 people sharing a cabin.
Kids club 2-11 years of age.
© 2018 Plexus Services Pty Ltd. Do not reproduce or amend without authority.
The prize is subject to booking, cruise and flight availability. All elements including flights, accommodation
and experiences are subject to availability at time of booking.
Frequent flyer points will not be awarded and do not form part of the prize.
Spending money, meals, taxes (excluding airline and airport taxes), passports, visas, vaccinations, transport
to and from departure point, transfers, items of a personal nature, in-room charges and all other ancillary
costs, unless otherwise specified in the prize description herein, are not included.
The winner and his/her travel companion are responsible for ensuring that they have valid passports, and any
requisite visas, vaccinations and travel documentation.
Winner and his/her guests are solely responsible for all other meals and expenses not specifically set forth
herein.
Subject to the terms and conditions of the participating prize provider(s), if for any reason the winner does
not, once the prize has been booked, take the prize (or an element of the prize) at the time stipulated, then
the prize (or that element of the prize) will be forfeited and will not be redeemable for cash.
The winner may be required to present their credit card at check in to accommodation. Winner will be
required to produce credit card upon check in to cruise for incidentals.
Prize is subject to the standard terms and conditions of individual prize and service providers.
The winner and his/her travel companion must depart from and return to the same departure point and
travel together.
During the entire duration of the prize, a nominated parent/guardian must accompany any person under 18
years of age.
The winner/s and his/her/their companion will each be required to fully complete a travel insurance
application form provided by the Promoter, and may also be required to undergo medical tests as required by
the Promoter’s nominated travel insurer, in order to redeem the travel insurance element of the prize. Any
person found guilty of insurance fraud or failure to honestly and accurately disclose all relevant insurance
information at the time of applying for a travel insurance policy or when making a claim forfeits any rights or
entitlements to the travel insurance element of the prize. Travel insurance will be provided by the Promoter’s
nominated travel insurer, and subject to approval by the travel insurer. In the event that the Promoter’s
nominated travel insurer refuses to issue insurance to the winner/s and/or companion, the winner forfeits
that travel insurance element of the prize. Travel insurance is subject to the terms and conditions issued by
the Promoter’s nominated travel insurer, including but not limited to any limitations on the covered amount.
Airline tickets are non-transferable (i.e. no name changes allowed). Once tickets are issued, they are non-
transferable. Any alterations to confirmed flights and/or accommodation details will be at the expense of the
winner. All components of the prize must be fulfilled at the same time and they cannot be split across
different time periods. Individual supplier terms and conditions apply.
Flights: Flights are economy class and may be indirect. The airline’s Conditions of Carriage apply to all flights
The Winner and travelling companions must travel at the same time and are responsible for transport from
their residence to their nearest Capital City Airport in Australia. Airline, flight route and dates of travel are
subject to the Promoter’s absolute and final decision.
Passports must have 6 months validity from the return date of entry back into Australia. Travel Insurance to
the value of $200 per person will be provided as part of the prize package. Travel insurance is valid for
passengers under 85 years of age and without pre-existing conditions: PRE-EXISTING CONDITION means: in
respect of Injury: a condition with which the insured person was aware of (whether diagnosed or not) or has
sought treatment prior to the insured travel covered under the policy. 2. in respect of sickness: i. a condition
or side effect with which the insured person was aware of (whether diagnosed or not) or has sought
treatment prior to the insured travel covered under the policy. If any form of cancer is a Pre-Existing
Condition, then there is no cover for cancer or cancer-related conditions. ii. a condition caused by a Pre-
Existing Condition, that is, any medical condition that the winner or guest has suffered from or been treated
for, irrespective of whether a complete recovery has occurred. Travel insurance will not be provided to those
who do not qualify for the included travel insurance through the Promoter’s nominated travel insurance
provider. In such a case that portion of the prize will be forfeited and the winner and/or guest(s) who do not
qualify will be recommended to obtain their own travel insurance policy at their own cost.
Any changes to the prize package made by the winner (which are approved by the Promoter), will be subject
to a $250 excluding GST administration fee.
Winner The winner will be contacted by email and phone within two (2) business days of the draw. The winner will be
© 2018 Plexus Services Pty Ltd. Do not reproduce or amend without authority.
notification: published at optusperks.com.au by 20/07/18.
Unclaimed
Prizes:
Prize must be claimed by 16/10/18 at 02:30 pm AEDT. In the event of an unclaimed prize, the prize will be
redrawn on 17/10/18 at 02:30 pm AEDT at Plexus, Level 2, 35 Little Bourke Street, Melbourne VIC 3000 Australia.
The winner of the redraw will be notified by email and phone within two (2) business days of the redraw. The
winner will be notified publicly (and their details published) at optusperks.com.au by 26/10/18.
1. The entrant agrees and acknowledges that they have read these Conditions of Entry (and Schedule) and that entry into the
Promotion is deemed to be acceptance of these Conditions of Entry (and Schedule). Any capitalised terms used in these
Conditions of Entry have the meaning given in the Schedule, unless stated otherwise.
2. The Promotion commences on the Start Date and ends on the End Date (“Promotional Period”). Entries are deemed to be
received at the time of receipt by the Promoter and not at the time of transmission or deposit by the entrant. Records of the
Promoter and its agencies are final and conclusive as to the time of receipt.
3. Valid and eligible entries will be accepted during the Promotional Period.
4. Employees (and the immediate family members) of agencies/companies directly associated with the conduct of this
Promotion, the Promoter, its distributors, suppliers, subsidiary companies/businesses and associated companies and
agencies are not eligible to enter. “Immediate family member” means any of the following: spouse, ex-spouse, de-facto
spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle,
aunt, niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
5. If a prize is won by a person under the age of 18, the prize may be awarded to the winner’s parent or guardian and where
applicable to the prize a nominated parent/guardian must accompany any person under 18 years of age.
6. Draw:
a) The draw will take place at Plexus, Level 2, 35 Little Bourke Street, Melbourne VIC 3000 Australia at 02:30 pm AEST on
16/07/18 using computerised random selection.
i) The first valid entry drawn will be the winner of the prize specified in the Schedule above.
b) The draw conductor may draw additional reserve entries in case an invalid entry or entrant is drawn.
c) If a draw is scheduled on the weekend or a public holiday, the draw will be conducted at the same time and location on
the following business day. The Promoter will ensure each draw is open for public scrutiny and anyone may witness the
draw on request. The winner of a drawn prize is determined by chance.
7. All reasonable attempts will be made to contact each winner.
8. If any winner chooses not to take their prize (or is unable to), or does not take or claim a prize by the time specified by the
Promoter, or is unavailable, they forfeit the prize and the Promoter is not obliged to substitute the prize.
9. The value of the prize is accurate and based upon the recommended retail value of the prize (inclusive of GST) at the date of
printing. The Promoter accepts no responsibility for any variation in the value of the prize after that date.
10. If a prize (or portion of a prize) is unavailable the Promoter reserves the right to substitute the prize (or that portion of the
prize) to a prize of equal or greater value and/or specification, subject to any written directions of a regulatory authority.
11. No entry fee is charged by the Promoter to enter the Promotion. Where entry is allowed online, there is no additional cost to
enter the Promotion other than any cost paid by the entrant to access the website or social media platform of entry via their
Internet service provider.
12. The prize will be awarded to the person named in the entry and any entry that is made on behalf of an entrant or by a third
party will be invalid. If there is a dispute as to the identity of an entrant or winner, the Promoter reserves the right, in its sole
discretion, to determine the identity of the entrant or winner.
13. Entrants’ personal information will be collected by the Promoter. Personal information will be stored on the Promoter’s
database. The Promoter may use this information for future marketing purposes regarding its products, including contacting
the entrant electronically. The Promoter is bound by the Australian Privacy Principles in accordance with the Privacy Act
1988 (Cth) and its privacy policy which is located at http://www.optus.com.au/about/legal/privacy. The Promoter’s privacy
policy contains information about how the entrant may access, update and seek correction of the personal information the
Promoter holds about them and how the entrant may complain about any potential breach by the Promoter of the
Australian Privacy Principles or any other Australian privacy laws and how such complaints will be dealt with. The Promoter
© 2018 Plexus Services Pty Ltd. Do not reproduce or amend without authority.
collects personal information about entrants to enable them to participate in this Promotion and may disclose the entrants’
personal information to third parties including its contractors and agents, prize suppliers and service providers to assist in
conducting this Promotion and to the State and Territory lottery departments as required under the relevant lottery
legislation. If the entrant does not provide their personal information as requested, they may be ineligible to enter or claim a
prize in the Promotion. Personal information collected from entrants will not be disclosed to any entity located outside of
Australia.
14. For the purposes of public statements and advertisements, the Promoter may only publish the winner’s surname, initial and
State/Territory or postcode of residence.
15. It is a condition of accepting the prize that the winner (or their parent or legal guardian if under the age of 18) may be
required to sign a legal release as determined by the Promoter in its absolute discretion, prior to receiving the prize. If a
winner is under the age of 18, a nominated parent or legal guardian of the winner will be required to sign the legal release
on the winner’s behalf.
16. If a prize is provided to the Promoter by a third party, the prize is subject to the terms and conditions of the third party prize
supplier and the provision of the prize is the sole responsibility of the third party and not the Promoter. The terms and
conditions which apply to the prize at the time it is issued to the winner will prevail over these Conditions of Entry, to the
extent of any inconsistency. The Promoter accepts no responsibility or liability for any delay or failure by the third party to
deliver the prize, any delay or failure relating to the prize itself or failure by the third party to meet any of its obligations in
these Conditions of Entry or otherwise.
17. Any guarantee or warranty given is in addition to any relevant statutory guarantees and warranties and nothing in these
Conditions of Entry restricts, excludes or modifies or purports to restrict, exclude or modify any statutory consumer rights
under any applicable law including the Competition and Consumer Act 2010 (Cth).
18. If for any reason any aspect of this Promotion is not capable of running as planned, including by reason of computer virus,
communications network failure, bugs, tampering, unauthorised intervention, fraud, technical failure or any cause beyond
the control of the Promoter, the Promoter may in its sole discretion cancel, terminate, modify or suspend the Promotion and
invalidate any affected entries, or suspend or modify a prize, subject to State or Territory regulation.
19. The Promoter reserves the right, at any time, to validate and check the authenticity of entries and entrant’s details (including
an entrant’s identity, age and place of residence). In the event that a winner cannot provide suitable proof as required by the
Promoter to validate their entry, the winner will forfeit the prize in whole and no substitute will be offered. Incomplete,
indecipherable, inaudible, incorrect and illegible entries, as applicable, will at the Promoter’s discretion be deemed invalid
and not eligible to win. Entries containing offensive or defamatory comments, or which breach any law or infringe any third
party rights, including intellectual property rights, are not eligible to win. The use of any automated entry software or any
other mechanical or electronic means that allows an individual to automatically enter repeatedly is prohibited and may
render all entries submitted by that individual invalid.
20. The Promoter reserves the right to disqualify entries in the event of non-compliance with these Conditions of Entry. In the
event that there is a dispute concerning the conduct of the Promotion, the decision of the Promoter is final and binding on
each entrant and no correspondence will be entered into.
21. The Promoter and its associated agencies and companies will not be liable for any loss (including, without limitation, indirect,
special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained
(whether or not arising from any person’s negligence or wilful misconduct) in connection with this Promotion or accepting or
using any prize (or recommendation), except for any liability which cannot be excluded by law (in which case that liability is
limited to the minimum allowable by law).
22. The entrant will participate in and co-operate as required with all reasonable marketing and editorial activities relating to the
Promotion, including (but not limited to) being recorded, photographed, filmed or interviewed and acknowledges that the
Promoter may use any such marketing and editorial material without further reference or compensation to them.
23. Unless otherwise specified, a prize is a single event for the winner (and where relevant their guests) and cannot be separated
into separate events or components.
24. The Promoter accepts no responsibility for any tax implications and the entrant must seek their own independent financial
advice in regards to the tax implications relating to the prize or acceptance of the prize.
© 2018 Plexus Services Pty Ltd. Do not reproduce or amend without authority.
25. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of these rights.
26. Authorised under: ACT Permit No. TP 18/00877, NSW Permit No. LTPS/18/24618 and SA Permit No. T18/801.