Concierge Rewards – Christmas Pick Your Perks – Win $1,000 OR an Appliance package valued at $3,539

Concierge Rewards ‘Christmas Pick Your Perks’ Facebook Competition
Full Terms and Conditions


To be eligible to enter the Concierge Rewards ‘Christmas Pick Your Perks’ Facebook Competition, entrants must:

Be a The Good Guys Concierge Member.
Like Concierge Rewards on Facebook.
Complete the weekly entry form.

The competition is open between 9.00am AEDT Monday 13 November 2017 until 11.59pm AEDT Sunday 24 December 2017 (“Competition Period”) but will be broken into 4 rounds and the winner will be drawn as per the below:


Entries Open

Entries Close

Draw Date

Pick Your Perks Round 1

9.00am AEDT 13/11/2017

11.59pm AEDT 3/12/2017

10.00am AEDT 4/12/2017

Pick Your Perks Round 2

9.00am AEDT 20/11/2017

11.59pm AEDT 10/12/2017

10.00am AEDT 11/12/2017

Pick Your Perks Round 3

9.00am AEDT 27/11/2017

11.59pm AEDT 17/12/2017

10.00am AEDT 18/12/2017

Pick Your Perks Round 4

9.00am AEDT 4/12/2017

11.59pm AEDT 24/12/2017

10.00am AEDT 27/12/2017

The prizes available in Pick Your Perks Round 1 are as follows:


Pick Your Perks Round 1

Prize 1


Prize 2

Product Pack valued at $3,539.00 (The Good Guys Ticket Price as at 19/10/17) including:


VITAMIX Professional Series 500 – Brushed Stainless Steel (model number: 010315)


Breville 30L Convection Grill Stainless Microwave (model number: bmo715bss)


Breville the Scraper Mixer (model number: BEM430SIL)


Breville Food Processor (model number: bfp800bal)


Delonghi Fully Automated Coffee Machine (model number: ecam45760b)

TOTAL PRIZE POOL VALUED AT: $24,325.00 (The Good Guys Ticket Price as at 19/10/2017).

Eligible entrants can enter a minimum of one (1) time and a maximum of four (4) times during the Concierge Rewards ‘Christmas Pick Your Perks’ Facebook Competition Period per valid mobile number, however only one (1) entry per round is permitted.
Entrants will be redirected to a confirmation webpage once they’ve successfully submitted their entry, which will have a link to complete a short survey as well as a link to participate in an activity. If the entrant completes the survey or participates in the activity, they will receive one (1) additional entry into the draw of that round. Completing the survey and participating in the activity will result in two (2) additional entries into the draw of that round. Entrants can receive a maximum of two (2) additional entries per round.


Instructions on How to Enter form part of these Terms and Conditions. Participation in this offer is deemed acceptance of these Terms and Conditions. Offer not valid in conjunction with any other The Good Guys offer.
Competition is only open to Australian permanent residents. Any entrants under the age of 18 must seek permission from their parent or legal guardian before entering.
The winners of each round will be selected at random by The Good Guys (15 Vaughan Street, Essendon Fields VIC 3041) and will be verified as a Concierge Member before being notified via phone and email.
If the first drawn entrant is not verified as a Concierge Member, The Good Guys will conduct an additional draw until a verified Concierge Member is selected at random.
The winners must provide a valid Australian residential address via email within five (5) working days of receiving notification via phone and email.
The $1,000.00AUD prizes will be in the form of direct deposit into the relevant winner’s nominated Australian bank account. The prize will be transferred into the winner’s nominated Australian bank account (only an Australian bank account will be accepted) within 14 working days of being notified.
The prize packs can be collected by relevant winners in-store at The Good Guys. Prizes may not be available before Christmas on Monday 25 December 2017. All prizes will be distributed by 5.00pm AEDT Wednesday 31 January 2018.
If for any reason, a winner does not provide a valid Australian residential address via email by close of business five (5) working days after the winner has been notified, the original winner will forfeit their prize. Should this occur, a replacement winner will be selected at random the next working day by The Good Guys (15 Vaughan Street, Essendon Fields VIC 3041). The replacement winner will be notified by phone and email that same day.
The winner from Round 1 will be announced on The Good Guys Facebook page on Wednesday 6 December. The winner from Round 2 will be announced on The Good Guys Facebook page on Wednesday 13 December 2017. The winner from Round 3 will be announced on The Good Guys Facebook page on Wednesday 20 December 2017. The winner from Round 4 will be announced on The Good Guys Facebook page on Wednesday 27 December 2017.
It is a condition of accepting the prize that the entrant must comply with all the terms and conditions.
Products shown are for illustration purposes only, products may vary.
The Promoter accepts no responsibility for any late, lost or misdirected entries not received by the Promoter or delays due to technical disruptions, network congestion or for any other reason.
Employees of any The Good Guys stores (and their immediate families) and agencies associated with this Competition are ineligible to enter. Immediate family means any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
The Promoter reserves the right, at any time, to verify the validity of any entry and of entrant (including proof of an entrant’s identity, age and place of residence) and to disqualify any entrant who submits an entry that is not in accordance with these Terms and Conditions or who tampers with the entry process. Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
If there is a dispute as to the identity of an entrant, the entrant will be deemed to be the person who has submitted the entry provided that the person is an Australian resident over the age of 18 years. Prizes will only be awarded to the account holder of the nominated email address used to submit their entry. The winner therefore must be, in each case, the email account holder.
Should an entrant’s contact details change during the Competition Period, it is the entrant’s responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.
The Promoter’s decision is final and no correspondence will be entered into.
The Promoter reserves the right in its sole discretion to disqualify any entrant who the Promoter has reason to believe has breached any of these conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Promotion. The Promoter’s legal rights to recover damages or other compensation from such an offender are reserved.
If this Competition is interfered with in any way or is not capable of being conducted as reasonably anticipated due to any reason including due to infection by computer virus, bugs, tampering, unauthorised intervention, fraud, technical failures, website maintenance or any causes beyond the reasonable control of the Promoter, the Promoter reserves the right, in its sole discretion, to the fullest extent permitted by law (a) to disqualify any entrant; or (b) subject to any written directions from a regulatory authority, to modify, suspend, terminate or cancel the Competition, as appropriate.
Any cost associated with accessing and entering the Competition online is the Entrant’s responsibility and is dependent on the Internet service provider used. The use of any automated software or any other mechanical or electronic means that allows an Entrant to automatically claim repeatedly is prohibited and will render all Entries submitted by that Entrant invalid.
By submitting an entry for the competition, the entry becomes the property of the Promoter and the entrant is deemed to have given consent for the Promoter to contact the entrant and for the entry to be published free of charge in all media, including television and internet, for all purposes The Good Guys wishes. The Good Guys may wish to display entries in stores and on the internet as they come in throughout the Competition Period. The Promoter reserves the right to announce the winner to the public, by first name and surname. This may be announced on any media, including social media channels, website or print publications.
If any Prize (or part of any Prize) is unavailable, the Promoter, in its discretion, reserves the right to substitute the Prize (or that part of the Prize) with a Prize to the equal value and/or specification, subject to any written directions from a regulatory authority.
Prizes, or any unused portion of a Prize, are not transferable or exchangeable and cannot be taken as cash.
Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) shall incur no liability (including due to negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential to any person or property, arising in any way out of the Competition. The promoter is committed to maintaining your privacy, and we want you to understand how we use and manage your data. The Promoter collects personal information in order to conduct the Competition and may, for this purpose, disclose such information to third parties, including, but not limited to, offer suppliers and as required, to Australian regulatory authorities; entry is conditional on providing this information.
The Promoter and their subsidiaries and companies assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission; communications; line failure; theft or destruction or unauthorised access to, or alteration of entries, and reserve the right to take any action that may be available.
The Promoter of the Competition is The Good Guys Discount Warehouses (Australia) Pty Ltd (ABN 48 004 880 657) of 15 Vaughan St, Essendon Fields VIC 3041.
This Competition is in no way sponsored, endorsed or administered by, or associated with, Facebook. You are providing your information to The Promoter and not to Facebook. The information you provide will only be used for the purposes as disclosed in the above terms and conditions.
If you have any questions please email
Authorised under ACT Permit Number ACT TP 17/02250, NSW Permit Number LTPS/17/19276 and SA Permit Number T17/2097.