Delonghi – Win Mum the Ultimate Italian Getaway 2014

DE’LONGHI MOTHER’S DAY PROMOTION
TERMS AND CONDITIONS

1. Information on how to enter this Promotion and Prize details form part of these Terms and
Conditions of entry (Terms). These Terms apply to the Promotion and entry into the Promotion
is deemed acceptance of these Terms.

2. The promoter is De’Longhi Australia Pty Ltd (ABN 49 104 012 857) of Nexus Industry Park,
Building 3A, 43 Lyn Parade, Prestons NSW 2170, Australia (Promoter).

3. The Promotion will be open from 12:00am Australian Eastern Daylight Savings Time March 1,
2014 and will close on 11:59pm Australian Eastern Standard Time on May 14, 2014
(Promotion Period).

4. Entry is open to Australian residents aged 18 years and over (Eligible Entrants).

5. Employees, directors, management and contractors of the Promoter and other agencies, firms or
companies associated with the Promotion (including suppliers of Prizes), and their immediate
families, are not eligible to enter. By entering this Promotion you represent that you are eligible
to enter.

6. The promotion comprises of:
a. Bonus EFTPOS Card (“Bonus EFTPOS Card”)
b. Major Prize (“Major Prize”)

7. Participating Product(s) refers to De’Longhi Fully Automatic Coffee Machines. Applicable models
include EABI6600, ESAM6900M, ESAM6750, ECAM28465M, ETAM36365M, ECAM45760B,
ECAM23460S, ECAM22110SB (Participating Products). The Participating Products are subject
to stock availability.

8. Multiple claims/entries are permitted, subject to the following:
a. only one (1) claim/entry permitted per specified purchase; and
b. each claim/entry must be submitted separately and in accordance with the claim/entry
requirements. The Promoter’s decision is final and no correspondence will be entered into.

9. Offer valid on retail purchases only, a “Participating Retailer” refers to any retailer that operates
from shop fronts in Australia (including both the shop front and any online store operated by
such retailers). A Participating Retailer does not include a retailer who only operates online
stores without shop fronts. Purchases must be made between March 1, 2014 and May 14, 2014
inclusive.

Copyright © De’Longhi Australia Pty Ltd. All rights reserved.
225209598.02

10. Offer not valid on commercial sales, second-hand purchases and trade seconds products.

11. Bonus EFTPOS Card
a. Participating Product(s) are the following models and their corresponding EFTPOS card
amounts:
i. $250 EFTPOS card: EABI6600, ESAM6900M;
ii. $100 EFTPOS card: ESAM6750; ECAM28465M, ETAM36365M, ECAM45760B;
iii. $50 EFTPOS card: ECAM23460S, ECAM22110SB.
b. Every valid claim received will be awarded the bonus EFTPOS card with the amount that
corresponds to the model number of the participating De’Longhi Fully Automatic Coffee
Machine purchased.
c. The Eligible Entrant must visit promotions.delonghi.com.au and fill in all the required details
complying with the required purchase provisions to qualify and receive an EFTPOS card. The
Eligible Entrant must provide their full name, contact number and email address, postal
address and product purchase details including the model number and serial number.
d. Upon validation of the claim the EFTPOS card will be mailed to the Eligible Entrant to the
postal address stated on the online redemption form. The Eligible Entrant is responsible for
clearly providing their full and accurate name, contact details and postal address for prize
fulfilment. The Promoter will not be responsible for fulfilment or any costs associated in
locating EFTPOS cards due to incorrect information provided by the Eligible Entrant.
e. All valid claims must be received and finalised by May 31, 2014 (including provision of proof
of purchase). The EFTPOS card will be dispatched up to 12 weeks from the date of
validation.
f. From the issue date of the EFTPOS card, the Eligible Entrant has three months to activate
the card. The Eligible Entrant must visit www.activatemycard.com.au/delonghi using the
unique security code provided to activate their card or by calling 1300 079 267.
g. From the date of activation, the Eligible Entrant has 12 months to utilise the card.
h. The Promoter accepts no responsibility for EFTPOS cards not activated by the Eligible
Entrant within the three month period from the date of issue, and for EFTPOS cards not
utilised within 12 months from the date of activation by the Eligible Entrant.
i. The EFTPOS card cannot be redeemed for cash, reloaded, returned for a refund, have their
balances consolidated to a new gift card, or be replaced after expiry and are not legal
tender, account cards, credit or debit cards or securities.
j. The EFTPOS cards are governed by the conditions stated on
www.giftcardplanet.com.au/disclaimer.ph.

12. Major Prize
a. To enter the Promotion and be eligible to win, Eligible Entrants must, during the Promotion
Period “answer a question in 25 words or less” competition.
Entrants must visit promotions.delonghi.com.au and enter: Copyright © De’Longhi Australia Pty Ltd. All rights reserved.
225209598.02
i. in 25 words or less why your mum deserves the ultimate Italian getaway (Promotion
Question); and
ii. include their name, address, contact telephone number (including area code) and date of
birth.
(Eligible Entry).
b. Eligible Entrants can only enter the Promotion in their own name. Group entries are allowed,
but entries may only be submitted in one Eligible Entrant’s name. By submitting an entry,
the Eligible Entrant agrees that they have the permission of the other person(s) contributing
to the entry as part of this Promotion. If multiple people contributed to the winning entry,
the Prize will be awarded solely to be Eligible Entrant named in the submitted Eligible Entry.
c. The Promoter accepts no responsibility for any entries not received for any reason during
the Promotion Period. Entries will be deemed to be accepted at the time of receipt by the
Promoter. No responsibility will be taken for lost, late or misdirected entries. The Promoter
is not responsible for technical difficulties with the entry mechanism and does not warrant
that the entry mechanism will be available at all times.
d. Incomplete, illegible indecipherable or incorrect entries, or entries containing offensive or
defamatory comments, or which breach any law or infringe any third party rights (including
intellectual property rights) are invalid. Any entrant who, in the opinion of the Promoter,
tampers or interferes with the entry mechanism in any way, or who does not properly
comply with the entry process, will be ineligible to win.
e. Judging of all Eligible Entries received during the Promotion Period will take place will take
place at the De’Longhi Head Office (Judging) and will be decided by 5:00pm Australian
Eastern Daylight Savings Time on June 13, 2014 (Judging Date). All Eligible Entries will be
assessed in the Judging process.
f. Judging will be conducted by a representative of the Promoter. The judges’ decision in
relation to any aspect of this Promotion is final and binding on each person who enters this
Promotion. This is a game of skill and chance plays no part in determining the Winner.
g. The Eligible Entrant with the most the most creative answer to the entry question, as
determined by the judges in their sole discretion, will win the Prize (Winner).
h. The Prize is for one Winner and one guest valued at up to $20,000 (including GST).
i. The Prize is a trip for the Winner and one guest to Italy which must be taken between July
1, 2014 to November 30, 2014 and includes:
i. return economy airfares on an airline of the Promoter’s choice (including taxes) from the
Winner’s nearest capital city to Italy with first class train travel visiting Milan, Modena
and Rome;
ii. 7 nights’ accommodation at a 5 star hotel for one shared room of the Promoter’s choice
including airport transfers;
iii. Shopping tour in the famous fashion quadrilateral including a visit to a designer’s atelier;
iv. Visit the Museum of Fashion and Costume History in Milan;
v. Visit the Triennale Design Museum in Milan;
vi. 8 course dinner with matching wines for two at Osteria Francesca in Modena;
vii. Tickets for two to the opera in Rome; Copyright © De’Longhi Australia Pty Ltd. All rights reserved.
225209598.02
viii. $5,000 spending money;
ix. Private car transfers; and
x. travel insurance for the duration of trip.
(Prize).
j. If any component of the prize package becomes unavailable it will be substituted with
another of equal value.
k. The Winner must attend be available to travel on the set dates. Any costs associated with
changes to flights or accommodation is the responsibility of the Winner.
l. Acceptance and use of the Prize is subject to availability and the terms and conditions
imposed by those involved in providing goods and/or services as part of or in connection
with the Prize, including, airlines, accommodation, and travel booking companies.
m. All components of the Prize must be taken together in a single trip and cannot be redeemed
separately.
n. Any component of the Prize not used by the Winner is forfeited and the Promoter is not
obliged to provide the Winner with the cash equivalent of or any substitute for any Prize
component in those circumstances.
o. The Winner must hold a valid credit card and present it at the accommodation to cover any
incidental charges they incur during their stay.
p. The Winner must hold a valid passport with 6 months or more remaining before expiration
when they arrive back in Australia following the completion of their trip.
q. It is the responsibility of each Winner to ensure he or she has obtained all relevant visas and
vaccinations, and comply with all other requirements, for travel to Italy. The Promoter
takes no responsibility for forfeiture of travel as a result of a failure to meet such
requirements.
r. If the Winner selects a guest under the age of 18 years old as a travel companion, the
Winner must be that person’s parent or legal guardian, or have written consent from that
person’s parent or legal guardian.
s. By accepting and using the Prize, the Winner agrees:
i. to agree to comply with all applicable laws and cultural mores in Italy; and
ii. not act or fail to act in a manner which brings or may in the Promoter’s opinion bring the
Promoter or its related entities into disrepute, during the course of their participation in
the Prize.
t. Any other costs such as passports, visas, meals, and additional spending money and
transportation aside from the trip prize inclusion, will not be covered in the prize and is the
responsibility of the Winner and guest.

13. The Promoter accepts no responsibility for any variation in the value of a Prize, or for any tax
liabilities that may arise from winning the Prize.

14. The Prize is not transferable. All other costs associated with the Prize are the responsibility of
the Winner.
Copyright © De’Longhi Australia Pty Ltd. All rights reserved.
225209598.02
15. The Winner will be notified by phone and in writing by email on June 16, 2014.

16. The Winner’s details will be published on www.delonghi.com.au on June 27, 2014.

17. The Promoter reserves the right to request that a Winner provides proof of his / her identity,
residency and / or age prior to awarding a Prize. Proof of identification, residency and /or age
considered suitable for verification is at the discretion of the Promoter. In the event that the
Winner cannot provide suitable proof, the Winner will forfeit the Prize and no substitute will be
offered.

18. If the Promoter is unable to contact the Winner to claim fulfillment of the Prize within 28
(twenty-eight) days of the Judging Date on June 13, 2014 that Winner will forego their Prize in
its entirety and the Prize will be awarded to the next best entry as assessed by the judges
during the Judging.

19. The Promoter shall not be liable for any Prize that may be lost, stolen, forged, damaged or
tampered with in any way before it reaches the Winner.

20. In the event that the Promoter is unable to supply the Prize, the Promoter reserves the right to
supply an alternative prize of similar monetary value.

21. The Promoter’s decision is final on all matters and no correspondence will be entered into.

22. The winner must, at the Promoter’s request, participate in all promotional activity (such as
publicity and photography) surrounding the winning of the Prize, free of charge, and they
consent to the Promoter using their name and image in promotional material for an unlimited
time and without remuneration.

23. All entries become the property of the Promoter.

24. The Promoter collects personal information in order to conduct the Promotion and may, for this
purpose, disclose such information to third parties, including but not limited to agents,
contractors, service providers, Prize suppliers and, as required, to Australian regulatory
authorities. Entry is conditional on providing this information. By entering, Eligible Entrants
consent to the Promoter, for an indefinite period, unless otherwise advised, using the
information for promotional, marketing, publicity, research and profiling purposes, including
sending electronic messages or telephoning the entrant. Eligible Entrants should direct any
request to access, update or correct information by contacting the Promoter on 1800 126 659 or
via email to promotions@delonghi.com.au. The personal information collected in connection with
this Promotion will be used, stored and disclosed in accordance with the Promoter’s Privacy
Policy, available at www.delonghi.com/au_en/page/privacy.
Copyright © De’Longhi Australia Pty Ltd. All rights reserved.
225209598.02
25. The Promoter is not responsible for any technical malfunctions or problems with internet or
network congestion, including injury or damage to a participant’s or any other person’s
computer related to participation in this Promotion and problems with transmission of entries
and / or emails over the internet, acts in violation of these terms and conditions, acts in a
disruptive manner, or acts with the intent to annoy, abuse, threaten or harass any other person.

26. The Promoter will not be liable for any loss or damage whatsoever which is suffered (including
but not limited to indirect or consequential loss) or for personal injury which is suffered or
sustained, in connection with this Promotion or as a result of accepting or using the Prize,
except for any liability which cannot be excluded by law.