The Hug App – Will Be Announced Here on The Following Dates (prize valued at $33,340)

Competition terms and conditions 6/06/2018 4:53 pm

The Great Hug Giveaway
Terms and Conditions of Entry

General
1. Information on how to enter and prizes form part of the Terms and Conditions of Entry.
Entry into this competition is deemed acceptance of these Terms and Conditions.
2. To the extent of any inconsistency between these Terms and Conditions and any other
reference to this competition, these Terms and Conditions prevail.

Who can enter
3. Subject to the clauses below, entry is open to all residents of Australia who have fulfilled
the requirements set out below (‘Eligible Entrants’).Entrants must be over the age of 18,
as of the date of entry.
4. Employees, and their immediate families, of the Promoter, associated agencies and
companies, contractors or individuals are not eligible to enter this competition.
Immediate family means any of the following: spouse, ex-spouse, defacto spouse, child
or step child (whether natural or by adoption), parent, step parent, grandparent, step
grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or 1st
cousin.
5. The Promoter is The Hug App Pty Ltd (ABN 27 606 062 515) (the ‘Promoter’). The
Promoter’s address is 3/7 Alfred Street , Highett, VIC 3190.

How to enter
6. To enter Eligible Entrants must, during the Promotional Period (defined below):
download the app and then send a transport or care request to someone in their private
trusted network (‘Eligible Request’). The request must be accepted by that person they
have sent it to. Every accepted request receives a separate entry into the draw. Users of
the app can enter as many times as they like.
7. Entries must provide contact details on request to be eligible to win. Entrants may only
enter in their own name. Inaudible, incomprehensible, illegible, and incomplete entries
may be deemed invalid.

Number of Entries permitted
8. One entry per Eligible Request. Unlimited number of requests / entries per user.

Open, Close,Draw and Publish dates
9. The competition commences on 01/06/2018 at 12:00 AM and closes 31/07/2018 at
11:59 PM (‘Promotional Period’). All times noted in these Terms and Conditions are
local times, based on the location of the Promoter. If any draw date falls on a public
holiday, as defined in the state of the Promoter, that draw will be conducted on the next
business day. Entries must be received by the Promoter prior to the competition close
date and time.
10. The winners will be the first valid entries drawn at Dreamwalk Pty Ltd at Level 2, 696
Bourke Street Melbourne VIC 3000 on the dates listed below. The Promoter will ensure
that all entries have an equal chance of winning a prize.
Competition terms and conditions 6/06/2018 4:53 pm.
Copyright 2016 Permitz Group Pty Ltd www.permitzgroup.com.au

Open Date at
00:01 AEST
Close Date at
23:59 AEST
Draw Date at
11:00 AEST
(1) Minor Prize Draw 01/06/2018 14/06/2018 15/06/2018
(1) Minor Prize Draw 15/06/2018 28/06/2018 29/06/2018
(1) Minor Prize Draw 29/06/2018 12/07/2018 13/07/2018
(1) Minor Prize Draw 13/07/2018 26/07/2018 27/07/2018
(6) Minor Prize Draws
and (1) Major Prize Draw
01/06/2018 31/07/2018 03/08/2018

11. The winners will be notified by email within two business days of the draw. Their names
will also be published on 07/08/2018 at https://www.facebook.com/thehugapp/ for 28
days.
12. Prizes (or in the case of vouchers, prize confirmations) will be sent within 28 days of the
draw.
13. The Promoter may conduct such further draws on 03/11/2018 (at 11:00 at Dreamwalk
Pty Ltd at Level 2, 696 Bourke Street Melbourne VIC 3000) as the original draw in order
to distribute any prizes unclaimed by this date, subject to State and Territory legislation.
Winners of any further draws will be notified by email within two business days of the
draw. Their names will also be published on 10/11/2018 at
https://www.facebook.com/thehugapp/for 28 days.

Prize on offer
14. The total prize pool is valued at up to $33,340 (Including GST), as of 6/06/2018.
15. The total number of competition winners in this competition is eleven. The prizes on
offer are:

Number of
winners
Prize description Value of each
1
Major Prize:

7 nights accommodation in an over
water villa at the Fairmont Maldives
in Sirru Fen Fushi
Value $25,000

Fairmont Maldives, Sirru Fen Fushi is
a 120 luxury all-villa resort that
offers exactly as its name translates –
Secret Water Island. The island
covers approximately 160,000 sqm
(16 hectares) of land and features
one of the largest lagoons in the
Maldives, while the resort includes a
28,000
Competition terms and conditions 6/06/2018 4:53 pm.
Copyright 2016 Permitz Group Pty Ltd www.permitzgroup.com.au
Number of
winners
Prize description Value of each
200-metre long swimming pool
which traverses the length of the
island, reinvigorating destination spa
and an intricate open air bamboo
bar created by Balinese artisans who
did not use any man-made materials
in the structure.

Webjet Gift Voucher
Value $3,000

Total Value $28,000

10
Minor Prizes Each Winner Receives:

Bounce Multi Pass for 10 kids valued
about $200
Grill’d for 10 people valued at $250
2 x Gold Class Vouchers valued at
$84

Total Value each winner :$534

5,340

16. Where the prize involves driving, travel or an event, winners and any companions under
the age of 18 must be accompanied by their legal parent or guardian over the age of 18
at all times.
17. Unless expressly stated in these Terms and Conditions all other expenses are the
responsibility of the winners (and their companions) including but not limited to current
passports, visas, meals, spending money, transport to and from departure and arrival
points, transfers, drinks, incidentals, mini-bar, laundry, room service, telephone calls,
activities, gratuities, services charges, travel insurance, pre and post accommodation,
optional activities or excursions and all other ancillary costs. A credit card imprint or cash
deposit may be required from the winner at check-in to the hotel, for all incidental
charges. Holidays are subject to flight and booking availabilities.
18. By entering this competition, and by collecting a prize, the winner acknowledges and
accepts that driving, travel and any other activities comprising the prize, are inherently
dangerous and may result in death, injury, incapacity, damage to property or other
losses. The Promoter is not responsible for any acts of god, such as adverse weather
Competition terms and conditions 6/06/2018 4:53 pm.
Copyright 2016 Permitz Group Pty Ltd www.permitzgroup.com.au
conditions or industrial action or civil commotion that may occur whilst the winner is
travelling. It is the responsibility of the prize-winner to enquire about local issues and
conditions at destinations prior to travel. The Promoter does not guarantee that the
winner will enjoy the travel prize or be suited to the type of travel prize that is offered.
19. Travel arrangements to and from the winner’s home and their nearest capital city airport
do not form part of the prize unless expressly stated in these terms & conditions and are
the responsibility of the winner and their travelling companion/s. The winner must travel
on the same flights and itinerary as their travelling companions. The travel prize cannot
be used as part payment for another airfare package. Frequent flyer points cannot be
accrued on this prize. Flights and accommodation are subject to availability at the time
of booking and cannot be exchanged for other destinations.Travel restrictions &
blackout dates apply. Prizes cannot be taken during peak periods or school holidays, and
winners must provide all suppliers with a minimum of 21 days’ advance notice of
intention to travel.Embargo restrictions apply during certain periods. Bookings are
subject to conditions & availability (including but not limited to capacity limitations and
other restrictions).
20. In the event that for any reason whatsoever a winner does not take an element of the
prize at the time stipulated by the Promoter then that element of the prize will be
forfeited by the winner and cash will not be awarded in lieu of that element of the prize.
21. Compliance with any health or other government requirements is the responsibility of
the prize winner and their travel companions. All prize travel will be subject to the
carrier’s General Conditions of Carriage. The Promoter and carrier make no
representation as to the safety, conditions or other issues that may exist at any
destination. International travel advice can be obtained from various sources, including
local government, local consular offices and the web site of the Australian Department
of Foreign Affairs and Trade at www.smartraveller.gov.au. Prizes for travel for a
particular event or attraction must be taken to coincide with the event or the times and
dates during which the attraction is available. Travel insurance is not included in the
prize but is highly recommended.

Further Terms and Conditions
22. Any entrant found to have used a third party (including online competition entry site) to
enter on their behalf will have all entries invalidated and any claim they have to any
prize will be invalidated. If such an entrant is awarded a prize and then found to have
breached this clause, the entrant must immediately return any prize awarded.The
Promoter has sole discretion to determine if this clause has been breached by any
entrant. The Promoter reserves the right to request whatever documentation it deems
necessary to confirm if the entrant has breached this clause. An entrant must provide
any requested documentation to the Promoter upon request. The Promoter reserves the
right to disqualify any entrant who provides false information or who seeks to gain an
unfair advantage or to manipulate this competition.
23. Any entrant found to be entering incorrect contact details, including incorrect email
contact details, will have all entries invalidated and any claim to any prize will be
invalidated. If such an entrant is awarded a prize and then found to have breached this
clause, the entrant must immediately return any prize awarded. The Promoter has sole
discretion to determine if this clause has been breached by any entrant. The Promoter
reserves the right to request whatever documentation it deems necessary to confirm if
Competition terms and conditions 6/06/2018 4:53 pm.
Copyright 2016 Permitz Group Pty Ltd www.permitzgroup.com.au
the entrant has breached this clause. An entrant must provide any requested
documentation to the Promoter upon request.
24. If the prize is unavailable, for whatever reason, the Promoter reserves the right to
substitute the prize for a prize of equal or greater value, subject to State and Territory
legislation. Cash will not necessarily be awarded as a substitute. It is a condition of
accepting the prize that the winner must comply with all the conditions of use of the
prize and prize supplier’s requirements.Each prize must be taken as stated and no
compensation will be payable if a winner is unable to use the prize as stated.
25. The Promoter highly recommends a current residential street address be provided when
requested for ease of correspondence and potential prize delivery. The Promoter makes
all reasonable efforts to deliver prizes to the addresses provided by competition
entrants. The Promoter cannot guarantee that any prizes returned to the Promoter due
to non-delivery at the provided address will be re-sent to the prize winner.
26. The Promoter reserves the right to request winners to sign a winner’s deed of release
(and indemnification) or any other relevant forms or agreements that the Promoter
deems necessary, to provide proof of identity, proof of age, proof of residency at the
nominated prize delivery address and/or proof of entry validity (including phone bill) in
order to claim a prize. Proof of identification, residency, age and entry considered
suitable for verification is at the discretion of the Promoter. In the event that a winner
cannot provide suitable proof, the winner will forfeit the prize in whole and no
substitute will be offered.
27. The Promoter reserves the right to conduct a redraw in the event that an entrant,
claiming to be a winner, is unable to satisfy these Terms and Conditions or has breached
these Terms and Conditions.
28. The Promoter’s decision in relation to any aspect of the competition is subject to State
and Territory legislation but also final and binding on each person who enters. No
correspondence will be entered into. No responsibility is accepted for late, lost or
misdirected entries. Prizes are subject to availability, not transferable or exchangeable
and, with the exception of cash prizes, cannot be taken as cash. Prizes will be sent to the
winner’s nominated address as stated in their original entry. The Promoter and their
associated agencies, and companies associated with this promotion will take no
responsibility for prizes damaged or lost in transit.

Privacy Collection statement
29. The Promoter and its related entities collect entrants’ personal information for the
purpose of conducting and promoting this competition (including but not limited to
determining and notifying winners). The Promoter may disclose personal information
collected to an agent who is engaged to conduct the competition draw and for prize
fulfilment. The Promoter may also disclose personal information collected to Australian
regulatory authorities, such as the regulators of trade promotions. The Promoter will
otherwise handle your personal information in accordance with its Privacy Policy
available at https://www.thehugapp.com.au/wp-content/uploads/2017/05/The-Hug-
App-Privacy-Policy.pdf. You may request access or to update your personal information
or lodge a complaint by writing to The Privacy Officer, The Hug App Pty Ltd (ABN 27 606
062 515)of3/7 Alfred Street , Highett, VIC 3190.

Copyright, Statutory guarantees, Waiver and liability
Competition terms and conditions 6/06/2018 4:53 pm.
Copyright 2016 Permitz Group Pty Ltd www.permitzgroup.com.au
30. All entries and any copyright subsisting in the entries become and remain the property
of the Promoter who may publish or cause to be published any of the entries received.
31. In participating in the prizes, the winners agree to participate and co-operate as required
in all editorial activities relating to the Competition, including but not limited to being
interviewed and photographed. The winners (and their companions) agree to granting
the Promoter a perpetual and non-exclusive licence to use such footage and
photographs in all media worldwide, including online social networking sites, and the
winners (and their companions) will not be entitled to any fee for such use.
32. Prize-winners are advised that tax implications may arise from their prize winnings and
they should seek independent financial advice prior to acceptance of that prize.
33. The Promoter (subject to State and Territory legislation) reserves the right to amend,
cancel or suspend this competition if an event beyond the control of the Promoter
corrupts or affect the administration security, fairness, integrity or proper conduct of
this competition. The Promoter will disqualify any individual who has tampered with the
entry process or any other aspect of this competition. In particular, computer generated
entriesand the use “scripting” is not permitted and will not be accepted.
34. Any cost associated with accessing the promotional website is the entrant’s
responsibility and is dependent on the Internet service provider used.
35. Nothing in these Terms and Conditions limit, exclude or modify or purports to limit,
exclude or modify the statutory consumer guarantees as provided under the
Competition and Consumer Act 2010 (Cth), as well as any other implied warranties
under the ASIC Act or similar consumer protection laws in the State and Territories of
Australia (‘Non-Excludable Guarantees’).
36. Except for any liability that cannot by law be excluded, including the Non-Excludable
Guarantees, the Promoter (including its respective officers, employees and agents) is not
responsible for and excludes all liability (including negligence), for any personal injury; or
any loss or damage (including loss of opportunity); whether direct, indirect, special or
consequential, arising in any way out of: (a) any technical difficulties or equipment
malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised
access or third party interference; (c) any entry or prize claim that is late, lost, altered,
damaged or misdirected (whether or not after their receipt by the Promoter) due to any
reason beyond the reasonable control of the Promoter; (d) any variation in prize value to
that stated in these Terms and Conditions; (e) any tax liability incurred by a winner or
Entrant; or (f) use of a prize The Promoter (including its’ officers, employees and agents)
excludes all liability for any loss (including, without limitation, indirect, special or
consequential loss or loss of profits or opportunity), expense, damage, personal injury or
death which is suffered or sustained (whether or not arising from any person’s
negligence) in connection with this competition including taking or using a prize, except
for any liability which cannot be excluded by law (in which case that liability is limited to
the minimum allowable by law), including the Non-Excludable guarantees. Any change in
value of the prize occurring between the publishing date and date the prize is claimed is
not the responsibility of the Promoter.

Competition permits
37. Authorised under: NSW Permit No. LTPS/18/24942. ACT Permit No. TP 18/00951. SA
Licence No. T18/884.