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Flight Centre Exclusives
Dream Holiday Competition Terms and Conditions
Conditions of Entry
1. Information on prizes and how to enter form part of these Conditions of Entry.
2. Entry is open to Australian residents over the age of 18.
3. The Promoter is Flight Centre Travel Group ABN 25 003 377 188. Employees of Flight Centre Limited Travel Group
and their immediate families are not permitted to enter.
Duration of the Promotion
4. The marketing of the promotion will commence at 9:00am (AEST) on Monday, 1 March 2019.
5. The promotion will close at 4:30pm (AEST) on Friday, 26 April 2019.
How to Enter
6. To qualify for the draws, eligible persons must complete the Online Entry Form hosted at
www.flightcentre.com.au/exclusives
Details of Prizes
7. Five (5) prizes each consisting of a $1000 Flight Centre Exclusives travel voucher that can be redeemed on any
available Flight Centre Exclusives package holiday.
8. Total prize pool value: $5000.
General Terms and Conditions for the prize:
I. Voucher is valid for use for 6 months from date of issue
II. The Travel Vouchers may only be applied up to the maximum value of the Travel Voucher which is unspent at
the time of use. Where the cost of purchase exceeds the balance of the Travel Voucher, the excess amount
must be paid by another payment method.
III. The Travel Voucher may only be redeemed in whole during the validity period. Where used in part, no
change will be given. Any unused balance will be forfeit.
IV. Voucher is only valid in store at any Flight Centre store within Australia or online at
www.flightcentreexclusives.com.au
V. The Travel Voucher may not be redeemed or exchanged for cash, gift cards, traveller’s cheques, cash
passports or any other form of currency. The Travel Voucher is not transferable. The prize is for the
competition winners use only and cannot be handed/gifted/sold to a third party.
VI. Vouchers cannot be used in conjunction with any other promotional vouchers.
Prize Draws
9. The prizes will be drawn at 12.00pm (AEST) on Monday, 29th Apr 2019 at the Flight Centre Travel Group Offices,
situated at Level 13, 275 Grey Street, South Brisbane QLD 4101
10. The entries will be exported into an excel spreadsheet for the draw. The number range of entries will be entered
into the randomizer & it will be asked to select five (5) random entries from that range. The first five eligible
entrants with the valid entry drawn (“Winners”) will be entitled to receive the Prize. Electronic Drawing System
ACT Approval Number: TP 19/02758 New South wales Approval Number:LTPS/19/3229
Notification of Winners
11. The prize winner will be notified via phone call and email following the prize draw.
12. The prize winner’s details will be published on www.flightcentre.com.au/win by Friday, 3 May 2019
Flight Centre Exclusives
Dream Holiday Competition Terms and Conditions
No Liability
13. To the extent permitted by law, the Promoter is not responsible or liable for:
(i) inaccurate / incorrect transcription of entry information;
(ii) purported entries that are not received for any reason, including because they are lost, misdirected or stolen,
or that are received, but are late, illegible, incomplete, or made other than as directed in the entry instructions;
(iii) any problems or technical failures of any kind, including malfunction of any telephone network or lines,
computer online systems or network, servers or providers, computer equipment, or software;
(iv) the unavailability or inaccessibility of any service whether or not caused by traffic congestion on the Internet
or at any Website;
(v) unauthorised human intervention in any part of the competition;
(vi) electronic or human error which may occur in the administration of the competition;
(vii) any loss suffered or sustained, to person or property and including, but not limited to, consequential
(including economic) loss by reason of any act or omission, deliberate or negligent, by the Promoter, or its
servants or agents, in connection with the arrangement for supply, or the supply, of any goods or services by any
person to a prize winner and, where applicable, to any family/persons accompanying a winner; or
(viii) any injury or damage to persons or property, including to the participant’s or any other person’s computer
related to, or resulting from, participation or downloading any materials in this competition.
14. The Promoter will not be liable for personal injury suffered as a result of prize winnings. The prize winner(s), and
his or her guests (if any), must sign and return any liability release and indemnity provided by the Promoter
and/or its contractors as a condition of a prize being awarded. Failure to return the signed releases and
indemnities will result in the entitlement to the prize being forfeited and the selection of another winner.
15. These conditions do not affect, and are not intended to affect, any rights a consumer might have, which cannot
be excluded under applicable consumer protection laws. To the fullest extent permitted by law, any liability of the
Promoter or its servant or agents for breach of any such rights is limited to the payment of the cost of having the
prize supplied again.
Unclaimed Prize Draw
16. If the prize winner(s) cannot be notified or if the prize is not claimed by Monday 5 July 2019 (2 months after
original draw), an unclaimed prize draw for the unclaimed prize(s) will be conducted on 5 July 2019 at 12:00pm
(AEST) at Flight Centre Travel Group Limited National Events Offices, situated at Level 13, 275 Grey Street, South
Brisbane, Queensland 4101
17. Should an unclaimed prize draw be necessary, prize winner(s) of the unclaimed prize draw will be notified by
telephone and email detailing their prize.
18. Any unclaimed prizes will be mailed out to the winners no later than 12 July 2019.
19. In the event of an unclaimed prize draw for this promotion the results will be published by 15 July 2019 on
www.flightcentre.com.au
General
20. The prize winners consent to the use of their name, suburb of residence and image for promotional and
marketing purposes and agree to participate in reasonable promotional activities as requested by the Promoter.
21. If there is an event beyond the Promoter’s reasonable control which prevents or hinders the conduct of the
promotion or the Promoter’s ability to deliver the prize to the winner, then the Promoter subject to regulatory
authority approval may in its sole discretion cancel the promotion. Further the Promoter may at its sole discretion
recommence the promotion under the same conditions
22. Entry into this competition is deemed acceptance of these terms and conditions.
Flight Centre Exclusives
Dream Holiday Competition Terms and Conditions
23. The Promoter may at its discretion refuse to award any prize to any entrant who fails to comply with these
conditions of entry.
24. The Promoter’s decision is final and no correspondence will be entered into.
25. All entries become the property of the Promoter.
26. Entrants consent to the Promoter using the personal information provided in connection with this promotion for
the purposes of facilitating the conduct of the promotion and awarding any prizes, including to third parties
involved in the promotion and any relevant authorities. In addition to any use that may be outlined in the
Promoter’s Privacy Policy, the Promoter may, for an indefinite period, unless otherwise advised, use the private
information for promotional, marketing, publicity, research and profiling purposes, including sending electronic
messages to the entrant.
Promoter’s Details
27. The Promoter is Flight Centre Travel Group ACN 003 377 188 located at Flight Centre Limited Travel Group, Level
13, 275 Grey Street, South Brisbane, Queensland 4101. The personal information of entrants will be collected to
enable the Promoter to administer and promote this competition and its winners and may be used to market its
services to the entrants. The personal information of the entrants will be held and used in accordance with the
Promoter’s privacy policy which is available at www.flightcentre.com.au. The personal information of winners
may be provided to others assisting, including prize suppliers and deliverers, and to authorities that regulate this
competition. In the event that entrants decide to opt out of receiving information on promotions, services and
market research provided by Flight Centre Travel Group they can email customer.feedback@flightcentre.com or
contact the Global Head Office on 07 3083 0088. If an entrant does not truthfully provide all requested personal
information, the Promoter may determine that they are not eligible to win the prize.