Changi Airport – Win trips to Singapore to experience the #OneStopNonStop action of Grand Prix Season Singapore 2014

TERMS AND CONDITIONS OF “Grab that Medal” CONTEST

1. ACCEPTANCE OF THESE TERMS AND CONDITIONS

1.1 Each person who participates in the “Grab that Medal” contest (the “Contest”) shall, for purposes of these terms and conditions, be referred to as a “participant”.

1.2 By participating in the Contest:

(i) participants are deemed to have read, understood and accepted the terms and conditions set out herein, as well as any other requirements set out in any related promotional material, and all amendments, additions, replacements and modifications thereto as may be made from time to time; and

(ii) participants also confirm that they are not breaching any laws in their country of residence regarding the legality of entering this Contest. Changi Airport Group (Singapore) Pte. Ltd. (“CAG”) and Singapore Tourism Board (“STB”) will not be held responsible for any entrant entering this Contest unlawfully.

2. CONTEST AND ELIGIBILITY

2.1 This Contest is organised and conducted by CAG and STB.

2.2 The Contest shall commence on 8 August 2014 (Friday) and shall end at 23:59 (GMT+08:00) on 20 August 2014 (Wednesday) (the “Contest Period”).

2.3 Directors, employees and immediate family members of CAG, STB and its subsidiaries, the Civil Aviation Authority of Singapore, CAG’s appointed contractors (including Techsailor, agencies, event management companies, retail partners/shop tenants at Changi Airport, and any other persons involved in organizing, promoting and/or conducting the Contest, are not eligible to participate in the Contest. For the purpose of this Clause, “immediate family members” include spouses, children, parents, parents-in-law and siblings.

2.4 Save as provided in Clause 2.3, the Contest is open to all natural persons (i.e. not a corporate or business entity, association, society or other similar entity):

(i) aged eighteen (18) and above as of the first day of the Contest Period;

(ii) residing in Australia, India, Indonesia, Malaysia, the Philippines;

(iii) who have accounts on Facebook. (If you have not already registered for your free Facebook account, visit www.facebook.com and follow the instructions to sign up); and

(iv) who are fans of Changi Airport (by liking us on the Changi Airport Facebook page at www.facebook.com/fansofchangi (the “Changi Airport Facebook Page”);

3. HOW THE CONTEST WORKS

3.1 Each participant in the Contest is required to

(ii) complete as many puzzles on the application in as least time as possible.

(iii) The puzzles will be released in 5 stages, as follows:

Stage 1: 8 Aug 2014
Stage 2: 11 Aug 2014
Stage 3: 13 Aug 2014
Stage 4: 15 Aug 2014
Stage 5: 18 Aug 2014

(iv) There will be 2 categories of puzzles at each stage: “Name It!” and “Guess It!”. Successful completion of a puzzle will entitle the participant to earn medals as follows:

Name It!

Gold: 0 to 10 seconds
Silver: 10.01 to 20 seconds
Bronze: 20.01 to 30 seconds

Guess It!

Gold: 0 to 2 mistake
Silver: 3 to 4 mistakes
Bronze: 5 mistakes

(iv) Each participant will be awarded with 10 race passes upon their first access to the application. Subsequently, each participant can claim 3 free race passes daily if they return to the application. Additional race passes will be awarded, if the participant sends an invite to a friend. Each friend who has successfully accepted the application will earn the participant 1 race pass. For the purposes of earning the participants additional race passes, each invitation can only be accepted once from each unique friend.

3.2 Non-compliance with any entry procedure will result in disqualification. CAG reserves the right to determine the eligibility of participants in its sole and absolute discretion.

4. WINNER DETERMINATION

4.1 The participant with the most number of gold medals will be the winner of the contest. In the event there are more than 1 participant with the same number of gold medals, the number of silver medals will be used to determine the winner. For example between a participant with 29 Gold, 1 Silver and 0 Bronze medals, and another participant with 29 Gold, 0 Silver and 0 Bronze medals, the former participant will be determined as the winner If another tiebreaker is needed, the winner will be determined by having the lowest total (personal best) timing to complete all the puzzles in “Name It!”. Results of the contest will be announced by early September 2014. The Winner will be announced on the Changi Airport Facebook Page.

4.2 CAG and STB reserve the right to request the Winners to provide proof of identity and age, proof of residency at the nominated prize delivery address and/or proof of entry validity (if required) in order to claim their prizes. In the event that a Winner cannot provide proof of eligibility which is satisfactory to CAG and STB (in their sole and absolute discretion), the Winner shall be deemed to have forfeited his or her prize in whole and no substitute will be offered.

5 PRIZES

5.1 There will be a total of 3 prizes, each of which comprises one pair of return tickets from the locations outlined below, 3 nights accommodation at the Fullerton Hotel Singapore, one pair of Grand Prix Season Singapore tickets, as well as event and meal passes and vouchers to fringe events (the “Prize”). CAG and STB reserve the right, in their sole and absolute discretion, to determine the choice of airline carrier (with respect to the return tickets component of the Prize) and/or to substitute the Prize for any alternatives they may deem fit, for any reason whatsoever.

5.2 Travel on the Prize tickets may depart on or after 16 September 2014, and must be completed (i.e. arrive back in Singapore Changi Airport) by no later than 30 September 2014 but the Winner will need to be in Singapore during the period of the 2014 SINGAPORE AIRLINES SINGAPORE GRAND PRIX, i.e. 19 – 21 September 2014. No extensions to the travel period will be permitted under any circumstances.

5.4 Prize Tickets will be purchased by CAG and STB and are only valid for travel on existing city links to Changi Airport, specifically the following cities: Sydney, Perth, Delhi, Mumbai, Chennai, Kolkata, Bangalore, Jakarta, Medan, Surabaya, Bali, Makassar, Kuala Lumpur, Penang, Kota Kinabalu, Kuching, Manila and Cebu. Travel is not valid on charter flights. Should the Winner/s be residing in a place without a direct city link to Changi Airport, the Winner/s will be responsible for his/her own travel arrangements and expenses from his place of residence to any of the cities indicated above. No mileage accrual will be permitted for travel on such tickets.

5.5 The holders of both the Prize tickets must travel together on the same flights. Partial redemption is not allowed.

5.6 The Prizes are not exchangeable for cash, not transferable and not re-routable. The Prize tickets shall also not be exchangeable for other classes of travel.

5.7 The 3-nights’ accommodation at the Fullerton Hotel Singapore applies to a stay with a check-in date of 19 September 2014 and a check-out date of 22 September 2014. No extensions to the stay dates will be permitted under any circumstances. Should the Winner need to extend his/her stay, the Winner can do so at his/her own costs. Consumption of items in the mini bar, meals and costs incurred for damages to the hotel will not be covered.

5.8 The race tickets are sponsored tickets and shall not be exchangeable for cash and are non transferable.

5.9 The Winner travelling on the Prize tickets shall be responsible for their own travel visas, taxes and surcharges on the tickets, and other miscellaneous charges.

5.10 The claiming of the Prize is not valid with the use of other vouchers, discounts, privileges and/or promotions. CAG and STB may determine in their sole discretion the redemption mechanisms of any of the Prizes, and inform the Prize winners of such mechanisms.

5.11 CAG and STB reserve the right to amend the terms and conditions of the Prize without prior notice to the Winner. In the event of any conflict between the terms and conditions of such tickets (as changed from time to time) and these Contest terms and conditions, the terms and conditions of such tickets shall prevail. The Prizes are subject to availability, and CAG and STB may replace any of the Prizes or part thereof that are unavailable for any reason, with another item or experience that is similar or equal in value.

5.12 CAG and STB shall not be responsible for any administrative arrangements, bookings, payments and/or costs, such as booking of flights or change of flights for the Prize.

5.13 Any additional travel booked in conjunction with the use of this Prize will be subject to standard booking conditions and covered by the Winner.

6. GENERAL TERMS & CONDITIONS

6.1 CAG’s and STB’s decision on all matters relating to the Contest is final, conclusive and binding on all customers and winners, and no enquiries or correspondence will be entertained.

6.2 CAG and STB reserve the right to disqualify, block and/or discard any entries or votes from any person who (i) enters, votes or garners votes by any kind of script, macro, robotic, electronic, mechanical or other automated means or otherwise tampers with or hacks the entry process, or (ii) who is or may be likely to be involved in any of the actions in (i), as determined by CAG and STB in their sole discretion. Any attempt by any person to deliberately damage any website or undermine the legitimate operation of the Contest is a violation of the law and should such an attempt be made, CAG and STB reserve to take any action permitted under the law against any such person. Automated entries are prohibited, and any use of automated devices, software or other methods will result in disqualification.

6.3 CAG and STB also reserve the right, in its sole and absolute discretion, to cancel, modify or suspend the Contest in the event of a computer virus, bug, tampering, unauthorized intervention, fraud, technical or system failure or disruption, force majeure or any other causes which, in its sole and absolute opinion, corrupts or may corrupt the administration, security, fairness, integrity, or proper operation of the Contest. In the event of cancellation, CAG and STB shall be entitled to award the prizes from among all eligible entries received prior to cancellation which are not suspect of any irregularity.

6.4 All entries must be submitted via Facebook. CAG and STB accept no responsibility for any late, lost or misdirected entries including entries not received by CAG and STB or delays in the submission of the entry due to technical disruptions, network congestion or for any other reason. CAG and STB reserve the right to audit and ensure that each participant’s Facebook account is bona fide. Any participant who creates multiple Facebook accounts for the purpose of submitting multiple entries or otherwise gaining an unfair advantage in the Contest shall be disqualified.

6.5 Participants may be required to show proof of being the Authorised Account Holder associated with the registered email addresses on their Facebook accounts. Should multiple users of the same email account enter the Contest and a dispute thereafter arise regarding the identity of the entrant, the Authorised Account Holder of the said email account at the time of submission will be considered the entrant and he/she will be required to comply with these Terms & Conditions. An “Authorised Account Holder” is defined as the natural person who is assigned an email address by an internet access provider, online service provider or other organisation which is responsible for assigning email addresses or the domain associated with the submitted email address.

6.6 CAG and STB reserve the right to verify the validity of entries and to disqualify any entry, which in the opinion of CAG and STB, includes objectionable content, profanity, potentially insulting, inflammatory or defamatory statements. CAG and STB also reserves the right to disqualify any entrant who tampers with the entry process, who submits an entry that is not in accordance with these terms & conditions or who has, in the opinion of CAG and STB, engaged in conduct which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of CAG and STB. This includes, but is not limited, to the use of multiple NRIC/FIN numbers, email addresses, postal addresses or PO Box addresses. CAG and STB reserve the right to disqualify a Winner if CAG and STB become aware that the Winner and/or the Winner’s entry are of a type as described in this clause.

6.7 If for any reason (set out in these conditions or otherwise) the Contest cannot proceed or be completed, CAG and STB may in its sole discretion cancel, terminate, modify or suspend the Contest, or invalidate any affected entries. In the event of such occurrence, CAG and STB may, at its sole discretion, post a notice via the Changi Airport Facebook Page, but CAG and STB shall not be under any obligation to do so.

6.8 CAG and STB reserve the right to request for photographs and/or particulars of the winner for use in marketing for the Contest. Should such request be made, the relevant winner should provide a suitable photograph within the requested period. It is a condition for participation in the Contest that the winner consents to the public disclosure of his/her name, identification/passport number and photographs for publicity or commercial purposes or otherwise, and CAG and STB shall be entitled to use any such information for any future marketing effort, without any notice, payment or compensation to the winner.

6.9 CAG and STB may collect the following information from each Participant and will use such information only for marketing/ promotional purposes or such other purposes as may be disclosed to the participant for their consent , including sharing it with any other organisation that helps in providing goods or services to the entrant (e.g. delivery of prizes).

Full name
Identity/NRIC/ Passport number
Email address
Facebook account user name
Facebook user’s profile images
Mobile phone number
Residential address
Date of Birth

6.10 All Contest prizes are non-refundable, non-transferable, and not exchangeable for cash, credit or any other item. The Winners shall accept the prizes as is and subject to any terms and conditions as may be imposed by CAG and STB. CAG and STB make no representation, warranty or undertaking whatsoever as to any implied terms and conditions with respect to the prizes. CAG and STB assume no liability or responsibility whatsoever in respect to any defect or deficiency in the prizes (or any part thereof) or the nature/consumption of the prizes (or any part thereof) and will not entertain any direct correspondence with anyone in this regard.

6.11 CAG and STB will contact the Winner and he/she will have to establish contact with CAG and STB with his/her personal information and contact details for verification. In the event this is not the case, the prize may at the discretion of CAG and STB, be forfeited. The Winner whose prize has been forfeited is not entitled to any payment or compensation from CAG and STB, notwithstanding non-receipt of notification that he/she is a winner.

6.12 By entering into the Contest, each participant agrees that:

(i) CAG and STB are not responsible and shall not be liable for any hyperlink to any other website or any reference to any website, entity, product or service is not an endorsement or verification by CAG and STB of such website, entity, product or service, or responsible for the content of any of the foregoing; and

(ii) CAG and STB hereby exclude all liability in contract, tort (including negligence), breach of statutory duty or otherwise for any losses, death or personal injury, damages, costs, revenues, anticipated savings or expenses (including special incidental or consequential loss or damage and loss of profits) incurred or suffered by participants howsoever arising out of or in any way connected with the Contest or its prizes and each participant agrees to indemnify CAG and STB for all losses, damages, costs, or expenses suffered by CAG arising directly or indirectly in connection with their participation in the Contest.

6.13 This Contest is not connected or in any relation to Facebook and is also not sponsored, supported or organised by Facebook. The entries and the personal data provided by the participants, will at all times stay with CAG and STB and not be shared or sent to Facebook. Questions, comments or complaints concerning this Contest are to be addressed to CAG only and not to Facebook. Facebook is to be released from all damages, losses and expenses of all kind, which might result in claims regarding the Contest.

6.14 CAG, STB and its authorized agencies shall not be liable for any injury, damage or loss arising out of or in connection with the Contest, and each participant agrees to indemnify and hold CAG and STB harmless from and against any and all claim, loss or damage incurred by the participant or by any other party in relation to the Contest.

6.15 CAG and STB reserve the right to vary the terms and conditions herein at any time at its absolute discretion without notice.

6.16 In the event of any inconsistency between these terms and conditions with any other form of publicity collaterals relating to the Contest, these terms and conditions shall prevail.

6.17 Any provision in these terms & conditions which is held to be invalid or unenforceable for any reason by any court, governmental department, body or tribunal, or in any applicable jurisdiction shall be ineffective to the extent of such invalidity or unenforceability and will not invalidate or render unenforceable the remaining provisions hereof and should any provision be held invalid or unenforceable in an applicable jurisdiction such provision shall not be invalidated or rendered unenforceable in any other jurisdiction.

6.18 The Contest and these terms and conditions are governed by the laws of the Republic of Singapore and all participants and winners agree to submit themselves to the exclusive jurisdiction of the Singapore courts in the determination of any matter or dispute arising in connection therewith.

6.19 These terms and conditions listed are not intended to confer rights to a third party under the Contracts (Rights of Third Parties) Act (Cap. 53B) to enforce any provision of these terms and conditions.

6.20 Participants who have any questions regarding the Contest should contact the administrator by email at fansofchangi@changiairport.com and state the Contest name “Grab that Medal” in the subject field in their correspondence.